Bought the MAX about two months ago, and it is awesome. A steady 28km/h on sport mode and the battery life is as promised. Had a small issue with a non-essential part and their team replaced it immediately and hand-delivered. Great for getting around the streets of Toronto and super easy to store. Highly recommend if you’re considering buying one. Eric

My two (2) scooters arrived within five (5) business days from ordering. Excellent speed of shipment! Scooters are robust and feel strong. Very sturdy kickstand and a nice grippy base to rest your feet. My favourite feature are the LED lights! I also noticed they are not made of cheap material which is nice. Once activated through the app, the scooters were ready to go. I like the three different modes. My wife is on Standard mode while I’m on Sport. Nice to have different riding options for the person’s experience levels. Can’t wait to ride! Also excellent customer service from peter and a Neil. Thanks guys for making this an easy purchase.

Love my new scooter, great customer service over the phone and in person when I picked it up. Very knowledgeable and fast service !

Amazing product and amazing service, had my order ready for pick up in 3 days and showed a level of customer service I have never experienced! They took the time to reach out to me and ensure everything was running fine and I was satisfied!

Awesome experience. If you’re thinking on buying a new scooter, choose the right people, choose Tektrendy!
Thanks to Leo for the amazing support!

Thank you so much for your time answering my questions and all your help.
I greatly appreciate your customer focused approach and the flexibility with which my pick up appointment was arranged and carried out to suit my schedule.
Leo has been great at communicating with me through the process , including follow up re: questions and performance of my Ninebot Max.
Thank you so much, TekTrendy Team!
Looking forward to doing business with you in the future~
CarloS

Had an unbelievable experience dealing with the TekTrendy team, buying a Nanobot Max from them in the process. These guys really know their stuff, actually care enough about the customer and explain every single detail about the scooter and the technology at the handoff, beyond just selling it. Recommending them for my friends and colleagues, and even to poor old bikers riding alongside me on the streets :) Keep up the good work!

Love my new Xiaomi Pro scooter and love how easy it was dealing with TekTrendy! Outstanding service - I went to pick up my scooter in person and was given a very thorough overview of the scooter and it’s features, and they even set it up for me and dealt with all the packaging and mess! They also threw in a free carry strap for me which was a kind gesture. Would definitely recommend!

This scooter is a much more useful device than I expected. It helps to commute within downtown with no troubles. I would definitely recommend it!
Also, the service was great and I had no questions unanswered before my purchase.

Contacted TekTrendy, asked them some questions about the Xiaomi M365 Pro.
Ended up ordering one online. Shipment was fast and free, even with the COVID-19 situation.
Took less than 5 business days...

Overall I am happy with the product. Lots of fun and well built...
They provided great customer service, even did a followup call after I received my order, just to see how things went.

Wonderful experience, would definatley do business again with them in the future.

I called a few scooter companies about getting my first electric scooter and they were the only one who actually picked up my call at 8 PM and spoke to me and answered all my questions. Very happy with their service and support and would recommend to anyone!

Had a live chat here and the staff explained the pros and cons of each scooter and helped me pick this beast! Great support and amazing scooter, will definitely go to them again if I need a second scooter!

Easy pickup up with few days, great customer service. Great product overall. Will recommend Tek Trendy to family & friends

Thanks you for the good customer service. I received the product 3 days after ordered.
I really like the e-scooter!

Great team! Super responsive and professional. Would recommend to others!

Excellent local customer service, very patient answering all my questions regarding Ninebot ES4 and Max, the pros and cons. I felt they were helping me find the right product instead of pushing a sale, which is something I really appreciated!

The scooter just got delivered later today, and I am so excited about tomorrow's scooter commute!

Good job, guys!

Second review for this local business in Toronto. Last purchase was the Xiaomi Pro and this time is the Ninebot Max for my husband. The delivery is very fast as usual and the TekTrendy crew respond my emails in a timely manner. The overall purchasing experience was great, cannot recommend them enough.

Very pleased with my ES 4 purchase! The build quality of this scooter is amazing and I’ve had no issues with it so far - plus the lights are super bright and makes me feel comfortable riding it at night. TekTrendy’s support team is also phenomenal. Replies quickly and makes you feel really reassured. I would highly recommend these guys if you are in the market for a brand new scooter!

Friendly customer service and the scooter works perfect on the road. One suggestion is to add white colour as an option since that’s my first choice.

I got my scooter within 3 days given I live in GTA, so good job! However, the ES4 performance is less than I expected. The solid tire wheel is smaller than my previous Xiaomi M365 and the range is around 20-30 km for a big guy like me. The ambient lights and the app are amazing but I would suggest Segway to improve the range and overall built quality, especially the wheels and the suspension, which makes sound when passing big bumps and it annoys me every time! 5 start for the customer service tho.

Thanks TekTrendy for recommending me the ES Max and spending almost an hour chatting with me! I had high expectations when I first got it, but it even exceeded my initial expectations! When they told me the ES Max was a beast, they were not joking... it really delivers on high performance, has a very long range (I only need to charge my scooter like once or twice a week, even using it everyday) and the larger tires make the ride so so smooth. All in all I am very satisfied with the scooter and would recommend the ES Max and TekTrendy to anyone I know :)

I was on a call with Peter for over an hour with all my questions/concerns about scooters. He listened patiently and answered all of them.

Ordered the next day and got delivered later afternoon. I am very shocked with the speed as I thought it might take a few days during the outbreak.

Nothing to complain overall, will definitely come back for a second scooter in the summer.

I picked up my Xiaomi M365 Pro same day after I made order. Leon helped me assembled the scooter and even gave me a call later regarding my questions on how to set up the Mi Home app. The service is great! What’s more about this scooter is that it is light, easy to fold & carry. This scooter changed my life style so much, especially during the pandemic where I can get groceries myself without taking Uber or Buses. The accessories I got is amazing (tho a bit pricy), especially the phone holder which holds my phone perfectly and I don’t need to take out my phone every single time. Overall, great customer service and cool scooter!

Ordered my scooter on Saturday and got delivered the same day, especially during the coronavirus pandemic!!!
I was originally looking for the M365 Pro from Amazon and the other companies that offer the same product, but the delivery time is either a week or sold out! I found this local company online and they have answered all my questions and concerns about this scooter. What impressed me the most was that they delivered to my door and assembled the scooter in front of me to make sure everything is set up properly. 5 stars with the customer service and the fast delivery, good job guys! The scooter is good so far but my review will be updated based on my riding experience in the future.

When the guys at TekTrendy say fast shipping, boy do they mean it! When I first ordered my scooter about a week ago, they scheduled a delivery time with me and got it to me the next day, even with all these pandemic concerns affecting delivery! I'm pretty new to electric scooters too, so they helped me assemble it in person and took the appropriate measures to ensure that we were safe. The guys at TekTrendy also stood around to answer any questions I had, which I really appreciated :)

I've had my scooter for a week now and it's honestly such a great way to travel! It's fast, got an amazing range and is super easy to get from place to place. If you guys are looking for an electric scooter, hands down I would recommend TekTrendy 100% of the time.

I normally don't write reviews but I had to write one for the amazing service by these Tektrendy guys! I ordered my scooter yesterday and literally, no joke, got it delivered today, that's a 1 day delivery! Plus, these guys were incredibly helpful and actually helped me put the scooter together for me and stayed back to answer all my questions. The scooter is also amazing and I've been using it to get around instead of using public transportation! Thanks Tektrendy, highly recommended 5 stars !!

Phone holder was super easy to set up on my scooter. When I was riding, my phone felt very snug and protected and really made it easy to have my phone always with me. Also, material feels very durable and high quality and I'm very happy that I ended up buying it!

I've been using my electric scooter for quite some time and the handle strap is a good accessory to have. It doesn't seem like a big difference but trust me, it honestly makes carrying around the scooter much easier than without!

Pretty useful bag to have with you! I sometimes take my scooter on for a long journey so it's also much easier putting my charging cable inside the bag instead of me having to bring another bag. Plus, it easily straps onto my scooter so its very convenient, especially when going from place to place.

I bought a few accessaries for my Xiaomi M365 Pro but I have to say this electric scooter password lock is the best. It was super helpful when I'm going out for errands like visiting the grocery store or picking up any needed supplies for my family. I found it surprisingly really easy to set up and very convenient to give me additional piece of mind whenever I lock up my scooter outside (as an added tip, the phone app also has a lock feature so I like to "double-lock" my scooter whenever I have a chance).

I used to commute using the TTC every day to work. Now I take my ES 4 to work everyday and it’s honestly amazing!! Great speed, enough range to get to work on a single charge and best of all, no more waiting for TTC! Highly highly recommended!!!

I live about 10km away from work and have been using the M365 Pro to go to work for the past two weeks. Works perfect, I save time and money and don't have to be stuck in traffic all the time. Can’t wait for the summer to use my electric scooter more!!!

I upgraded from the ES 2 to the Max and very impressed by the distance. Segway markets 65km but realistically, you can get about 50-55km on a single charge. I use my scooter for commuting and only have to charge twice a week!!